Privacy Policy

1. Who We Are

OCP Pest Control ("we," "our," or "us") operates this website at https://ocppestcontrol.com. We are a licensed pest control company located at 3332 S Hope St, Los Angeles, CA 90007. Questions about this policy may be directed to us at (866) 755-1284.

2. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Contact information: Name, phone number, email address, and service address when you submit a contact form or request an inspection.
• Service information: Details about your pest situation as you describe it to us.
• Usage data: Standard web server logs including IP address, browser type, pages visited, and referring URL, collected automatically when you visit our site.
• Cookies: We use cookies for basic site functionality and analytics.

3. How We Use Your Information

We use collected information to:

• Respond to your inspection requests and service inquiries
• Schedule and confirm appointments
• Communicate about your service, including follow-up and warranties
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Call Tracking

Phone calls to our business may be tracked for quality assurance and service improvement purposes. Call tracking records the fact that a call was made and its duration; we do not record call audio without disclosure.

5. Analytics

We use website analytics services to understand how visitors use our site. These services may use cookies and similar tracking technologies. Analytics data is aggregated and does not identify you personally.

6. Data Security

We take reasonable steps to protect information you provide to us. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure.

7. California Privacy Rights

California residents have the right to request information about the personal data we have collected about them and to request deletion of that data under the California Consumer Privacy Act (CCPA). To make such a request, contact us at (866) 755-1284 or 3332 S Hope St, Los Angeles, CA 90007.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, contact OCP Pest Control at: